RETURN AND EXCHANGE POLICY

We want you to be completely satisfied with your purchase from our site. If you are not,we will gladly accept the return of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice for your order(s) within 30 days of delivery. Furthermore, we will except exchanges of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice for your order(s) within 45 days of delivery. Returns and exchanges will not be accepted if shipped after the time period permitted.

Items may be returned for a full refund or exchanged, provided the following requirements are met:

  • All original packaging, including all tags or boxes must be included with the return.
  • All items must be returned unworn, unwashed, undamaged, and unaltered. Company may request photo submission of the items requested for return to validate their condition prior to accepting the return. 
  • Items must be returned in their original packaging, including hangers, hang tags, dust bags, shoe boxes and gift boxes when applicable.
  • For hygienic reasons, we ask that you try on undergarment and swimwear on your underwear. We will only accept returns and exchanges with tags on and in the original packaging, with the plastic liners attached.

The following exceptions apply to the aforementioned return policy:

  • Final sale items are not eligible for returns, refunds (including store credit), exchanges, or replacements and cannot be transferred to another order.
  • Customized, altered, monogrammed, personalized and limited-edition items are considered final sale and are not returnable or exchangeable.
  • Returns must be in like-new condition and can be subject to a 15% restocking fee.
  • All items customized with a logo or private label are final sale and may not be returned or replaced.
  • Final Offer items are final sale and cannot be returned or exchanged.
  • We reserve the right to waive return rights for customers who exhibit abuse of our policies.
  • We reserve the right to restrict or refuse future transactions if we identify an unreasonable return pattern.
  • We reserve the right to refuse or limit quantities to anyone we believe may be purchasing items for resale. Sales to anyone Company believes to be a reseller or bulk purchaser are final, and no exchanges or returns will be granted.